Privacy policy

Privacy Policy

Last updated: January, 2025

At Gifty Buddy ("we", "our", "us"), we are committed to protecting your privacy and ensuring the security of your personal information. Your trust is important to us, and we strive to handle your data responsibly.

This Privacy Policy explains how we collect, use, process, and protect your information when you use our website giftybuddy.com and related services.

By using our website, you agree to the terms of this Privacy Policy.

 

1. Applicability and Scope

This policy applies to all users of our website and services. It describes:

  • What information we collect
  • How we use your information
  • How we protect and share your data

This policy does not apply to third-party websites or services linked from our platform.

 

2. Information We Collect

a) Personal Information

We may collect the following:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Billing details
  • Order details

b) Non-Personal Information

  • Device information
  • Browser type
  • IP address
  • Website usage data

c) Order & Gift Details

  • Gift preferences
  • Recipient details (name, address, phone number)

 

3. How We Collect Information

We collect information:

  • Directly when you place an order or register
  • Automatically through cookies and website usage
  • From third-party services (like payment gateways)

 

4. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Manage your account
  • Provide customer support
  • Send order updates and notifications
  • Improve our services
  • Offer promotions and personalized deals

 

5. Sharing of Information

We may share your information with:

  • Delivery partners (for order fulfillment)
  • Payment gateways (for secure transactions)
  • Service providers (hosting, analytics, communication)

We do not sell your personal data.

 

6. Payment Security

All payments are processed through secure and trusted payment gateways. We do not store your card details on our servers.

 

7. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic

You can disable cookies in your browser settings.

 

8. Data Security

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

However, no system is 100% secure, and we cannot guarantee absolute security.

 

9. Your Rights

You have the right to:

  • Access your data
  • Update or correct your information
  • Request deletion of your account

To do so, contact us at the email below.

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

 

12. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

Gifty Buddy
📍 Thakkar Green Hills, Vadgaon B.K, Pune, Maharashtra, India
📧 Email: info@giftybuddy.com
🌐 Website: https://giftybuddy.com

 

13. Eligibility

Our services are intended for users above 18 years of age. We do not knowingly collect data from minors.

 

14. Business Description

Gifty Buddy is an online gift delivery platform offering:

  • Personalized gifts
  • Cakes & hampers
  • Occasion-based gifts
  • Fast and reliable delivery services