Last Updated: May 2026
Welcome to Gifty Buddy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and related services.
By using Gifty Buddy services, you agree to the terms of this Privacy Policy.
Gifty Buddy is an online gift delivery platform that allows users to order gifts, cakes, hampers, flowers, and personalized products for quick delivery. Orders are fulfilled and delivered from nearby partner shops and vendors, usually within 30 to 45 minutes, depending on location and availability.
We also provide Cash on Delivery (COD) and online payment options for customer convenience.
When you use our platform, we may collect:
• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Billing Address
• Order Details
• Payment Information (only through secure payment gateways)
For gift deliveries, we may collect:
• Recipient Name
• Recipient Phone Number
• Delivery Address
• Personalized messages or gift preferences
We may automatically collect certain technical information, such as:
• Device information
• IP address
• Browser type
• App usage data
• Location information (for delivery services)
• Cookies and analytics data
We use your information to:
• Process and confirm orders
• Deliver gifts and products quickly
• Contact customers regarding deliveries or support
• Improve app and website performance
• Personalize user experience
• Send offers, updates, and promotional notifications
• Prevent fraud and maintain platform security
We may share necessary information with:
• Delivery partners and riders
• Nearby partner shops/vendors
• Payment gateway providers
• Technical and hosting service providers
We do not sell or rent your personal information to third parties.
Gifty Buddy supports:
• Online Payments
• UPI Payments
• Debit/Credit Cards
• Wallet Payments
• Cash on Delivery (COD)
All online transactions are processed through secure and trusted third-party payment gateways. We do not store your card or banking details on our servers.
We use cookies and similar technologies to:
• Improve website functionality
• Remember user preferences
• Analyze app and website traffic
• Enhance user experience
You can disable cookies from your browser settings if preferred.
We implement reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security of electronic data transmission.
Users may:
• Access their personal information
• Update or correct account details
• Request account or data deletion
• Opt out of promotional communications
For such requests, contact us at the email below.
Users can request deletion of their account and personal information by contacting:
Email: info@giftybuddy.com
We will process valid requests within a reasonable timeframe.
Our platform may contain links or integrations with third-party services such as payment gateways or external websites. We are not responsible for the privacy practices of third-party platforms.
Gifty Buddy services are intended for users above 18 years of age. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. Updated versions will be posted on this page along with the revised update date.
If you have any questions regarding this Privacy Policy, you may contact us:
Gifty Buddy
Thakkar Green Hills, Vadgaon B.K, Pune, Maharashtra, India
Email: info@giftybuddy.com
Website: https://giftybuddy.com
Refunds and cancellations are subject to our Refund & Cancellation Policy available on our website and mobile application.
By using Gifty Buddy services, website, or mobile application, you consent to this Privacy Policy and agree to its terms.
